Cancellation Policy

As of November 2024, Broadway Artists Alliance has updated their cancellation policy.
Please, read each section below for all details.

Glossary of terms:

Application fees: includes the $25 BAA yearly online application.
Deposit: the first $300 deposited towards tuition of any BAA program, workshop, or intensive. This is the amount required to lock and reserve your spot in any BAA intensive program you desire to attend. It counts towards your tuition.
Tuition: the training cost of attending any BAA program or intensive (minus the first $300, considered as a program’s tuition deposit).
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BAA’s CANCELLATION POLICY:

All application fees, the $300 deposit, and any tuition payments remain strictly non-refundable. In the cases outlined below, tuition may be credited to your BAA account or directly transferable to other approved BAA programs.

In order for BAA to process and approve any cancellations or transfers, a written request must be sent to info@baaoffice.org within the following timelines:

A minimum of 30 days notice before the start of the program for all Summer Intensives, Winter Workshop, and Prescreen Express. (All programs that include a student advisor and advising period.)
A minimum of 7 days notice before the start of the program for all Adult Pro Workshops, BAA Online Conservatory, BAA College Prep Conservatory, Cabaret Workshops, and One Day Master Classes (All programs that do not include a student advisor and advising period.)

With the above notice you may:

Cancel: tuition payments (minus the $300 deposit) are creditable within your BAA account to any program within a two-year period of your timely cancellation.
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OR
Transfer: Summer Intensive Only: students may transfer both their tuition payment AND the $300 deposit to another summer session within the same year

In other words:

If a student wishes to cancel their BAA registration and gives notice less than the above specified number of days, both their $300 deposit and any tuition amount paid will be forfeited.
If a student wishes to cancel their BAA registration and does give written notice within the required timeline, while they will lose their $300 program deposit, the remaining tuition balance will be credited to the student’s account to be used for any approved BAA program within the period of two years. (The term “approved program” means a student must have auditioned and been accepted into the program and applicable major.)
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Possible Exceptions:

If a student is unable to attend their BAA in-person program for emergency reasons, they may be awarded a full or partial tuition credit (minus their $300 deposit). Examples of exceptions include (but are not limited to):

Positive Covid Test or other severe illness (with doctors note or positive test)
Unavoidable and unforeseen travel issues (canceled flight with no reasonable alternative option with provided proof, Act of God).

STAR MEMBER & DISCOUNT CODES

Any student wishing to apply a Star Member Code, Discount Code, or Credit Code to an order must do so during the initial registration. BAA will not issue refunds or credits in the event that a Star Member Code, Discount Code, or Credit Code are not applied to an order at the time of payment.

REGISTRATION ERRORS

We understand that mistakes in your online shopping cart sometimes happen. BAA will consider fully refunding a tuition payment mistake, if written notification is promptly received within 24 hours of the error. Please be sure you do NOT register for any audition-only program to which you have not yet been accepted. If you have questions about your admissions status, please contact us at info@baaoffice.org.

BAA Program Policies & Notes

Student alcohol and drug use is strictly prohibited.
Student smoking is strictly prohibited.
BAA’s receipt of completed application does not guarantee student acceptance into programs.
BAA is not responsible for students who do not attend classes or activities as scheduled. If a student leaves
BAA’s premises or supervised activities, BAA is no longer responsible for his or her whereabouts, actions or welfare. BAA is not responsible for students during their free time outside program hours.
Students will have very limited free time during programs and are expected to prepare for classes during off time. Out of town students wishing to tour New York should plan to do so before or after the week(s) of their Intensive.
Parents or guardians must inform BAA of any pre-existing medical conditions of a student. This must be done in writing via a series of online forms. No students will be permitted to begin the programs without medical and insurance information and a parent signature
Violation of any BAA Standards and Regulations may result in exclusion from the programs without refund of tuition.
Student and/or parent/guardian shall hold BAA and its staff harmless for any injury that may occur.
All photographs, video and/or audio recordings of the students by BAA may be used in connection with the promotion, publicity, and marketing of the Broadway Artists Alliance’s Musical Theatre and Winter & Summer Intensive programs without permission or compensation to the students.
Broadway Artists Alliance does not discriminate based upon gender, race, ethnicity, or other physical characteristics.
If a student misses any portion of a Workshop or Intensive for any reason (industry business, medical emergency, etc.) BAA cannot guarantee final showcase participation, either in full or in part.
If a student needs to miss time during a Workshop or Intensive, their parent or guardian (or the student if they are 18 or older) must submit a request via email and receive confirmation of the absence AT LEAST 48 HOURS IN ADVANCE.
Please note, BAA reserves the right to dismiss a student from any program at any time in order to protect the wellness and safety of the students and staff. Should we ask a student to leave part way through a program, we sometimes may offer a partial refund on tuition (minus their $300 deposit).